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Soft Skills in Tech – Just as Important!

Written by Thomas Ostrow, Technical Recruiter

When it comes to working in the tech industry, there's no denying the importance of technical skills. However, as the industry continues to evolve and grow, the role of soft skills is becoming increasingly important. “Soft skills” refer to the personal qualities and attributes that enable individuals to effectively communicate, collaborate, and work well with others. In this article, we'll explore the importance of personality in tech and provide tips on how to develop yours!

1. Soft Skills are Key to Building Strong Teams

One of the key reasons why soft skills are so important in tech is that they are essential to building strong teams. In the tech industry, it's common for individuals to work on complex projects that require collaboration with colleagues from different backgrounds and skill sets. Effective communication, teamwork, and empathy enable individuals to work more effectively with their colleagues, resulting in better outcomes for the team as a whole.

2. Soft Skills are Vital to Career Advancement

In addition to contributing to team success, soft skills are also crucial for individual career advancement. Hiring managers want to bring on people they connect with and know their team will get along with. In many cases, a candidate's soft skills can be just as important as their technical skills in determining their fit for a role. Individuals who possess strong personal skills are often seen as being more adaptable, collaborative, and capable of working in a variety of roles and situations.

3. Soft Skills Enhance Customer Relationships

In the tech industry, customer satisfaction is key to business success. Soft skills, such as strong communication, problem-solving abilities, and a customer-centric mindset, can go a long way in creating positive relationships with customers. Individuals who possess these are better equipped to understand customer needs, communicate effectively, and resolve issues in a timely and effective manner.

How to Develop Soft Skills in Tech

Developing soft skills takes time and effort, but it's a worthwhile investment in your career. Here are a few tips to help you develop yourself:

  1. Seek out feedback - Ask for feedback from colleagues, managers, or even friends and family to help you identify areas where you can improve. Conflicts – and conflict resolution – are very teachable moments. Sometimes asking for a little feedback, like “is there way I could have communicated this better” or practicing techniques like reflexive listening go a long way.

  2. Take courses or training - Many organizations offer training in soft skills, such as communication, teamwork, and leadership. Look for opportunities to develop these skills through online courses or training programs.

  3. Practice, practice, practice - Developing soft skills takes practice, so look for opportunities to put your skills into action. This can include volunteering for leadership roles, working on collaborative projects, or even just practicing active listening and empathy in your daily interactions.

What makes you valuable to your organization is more than just the hard skills you bring to the table, it’s soft skills; that’s you. Soft skills are key to building strong teams, advancing your career, and enhancing customer relationships. By developing this, you can set yourself apart as a well-rounded and valuable team member, and increase your chances of success in the tech industry (and anything else, really!)



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