Help Desk Analyst
Philadelphia, PA, USA
The Denzel Group, an award-winning search firm, has been chosen to work with a industry leader experiencing strong growth, in their quest for a talented Service Desk Analyst. This role involves level 1 and level 2 support for end users and systems and hardware.
Provide level 1 and 2 issue resolution, escalation, and reporting of hardware and software incidents.
Respond to and diagnose software problems through discussions with clients and employees.
2+ years’ IT Help desk experience supporting end users and IT systems.
Experience with Microsoft technologies
Knowledge of SCCM
Knowledge of hardware
To apply please send your application to firstname.lastname@example.org
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