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Intertwined

Collaboration Architect

Full Time
Tampa, FL, USA
Description

The Denzel Group is partnered with a growing long-term client in NJ.  The Cisco Telecom Architect position will be a dedicated resource for integrating with external systems and telephony.  Provide expert technical direction and guidance to the infrastructure team when implementing and upgrading systems.  This is a remote position - must reside in USA.

Requirements
  • Cisco Contact Center expert

  • Extensive Telephony experience with workflow of phone systems

  • Voice integration with 3rd party services

  • Unity Voicemail

  • Cisco Unified Border Element (CUBE)

  • Cisco networking certs are a plus:  CCNA, CCNP, CCIE

  • Focus on design and implementation - working with senior Engineers, collaboration

  • Assist with planning and integration of new phone systems

  • Be a natural leader:  help drive, educate, persuade both IT and non-IT team members on all levels.




Cisco Contact Center, Telephony Architect, Expressways, Contact Center, CAll manager, phone system Architect, phone system engineer, AV Engineer, Cisco phone systems, CCIE, CCNA, CCNP, Collaboration Architect

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