Service Desk Analyst (Hybrid)

Full Time
Philadelphia, PA, USA

The Denzel Group, an award-winning search firm, has been chosen to work with a industry leader experiencing strong growth, in their quest for a talented Service Desk Analyst. This role involves level 1 and level 2 support for end users and systems and hardware.


  • Provide level 1 and 2 issue resolution, escalation, and reporting of hardware and software incidents.

  • Respond to and diagnose software problems through discussions with clients and employees.

  • 2+ years’ IT Help desk experience supporting end users and IT systems.

  • Experience with Microsoft technologies

  • Knowledge of SCCM

  • Knowledge of hardware

To apply please send your application to


help desk, service desk, desktop support, it support, technical support, Microsoft, desktop, systems, hardware

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